It is such a relief to now have a single software system – SMMware – rather than the four we’d cobbled together. SMMware has the bells and whistles we need for our unique business and industry – and Brian Jacobs is at the ready to answer all questions. Brian himself is as helpful as the software he created is, and everyone at Clear Home Solutions is so much happier using a single platform that’s built around our work. We’re much more efficient because of it.
- Marty Stevens-Heebner, Clear Home Solutions
Gail and I discovered SMMWare at NASMM Conference a couple of years ago and decided to take the leap and incorporate it in our business. We are not yet using ALL the wonderful features of SMMWare, but the features we are using are making a huge difference in the work we do at Downsizing Diva. We are not "high-tech" so we started small and are building at our own pace. HUGE thanks to Brian Jacobs for being so incredibly patient and accommodating as we continue to implement SMMWare into our Senior Move Management business.
- Karen Shinn, Downsizing Diva
I have been a SMMware user for almost three years. The program is definitely well-tailored to the SMM industry and is easy to learn and use. The best part of the program is Brian Jacobs. He is very responsive, patient with multiple requests, and is always open to adjusting the software so it works for our individual company. He strives to keep pace with what the industry as a whole needs and updates/revises the system as needed. I would highly recommend SMMware to any Senior Move Manager.
- Kaye Ginsberg, Peace Of Mind Transitions
We integrated SMMware as our operational platform over a year ago. It’s capacity to schedule staff for each job, track hours for payroll, store pictures and company documents along with all our contacts and referral partners has allowed the whole team to work more efficiently and stay connected. We love the direct marketing capability it provides too! SMMware has streamlined all of our process’s in one easy to access portal. We love it!
- Cindy Greer, Transition With Care
SMMware has been the perfect addition to our Senior Move Management and Professional Organizing business at Organized Haven! Brian's software allows our team to fully understand the details of a project; have flexibility and efficiency in scheduling; and keep track of tasks, sales, and operations. Having a CRM system that fully integrates with QuickBooks Online and that is customizable to meet the needs of our business while also being tailored to the Senior Move Management business is so valuable. In addition, Brian is prompt in his response when there is ever a question or need. My team has been using SMMware for over two years now and we continue to find new ways for it to increase our efficiency and productivity. There is no other operations database that can compare!
- Nicole Ramer, Organized Haven
Brian's SMMware program has been WONDERFUL for our business and our Mavins! I cannot overstate how supportive and interactive Brian is. He has been fully engaged with our administrative team and our Mavins, answering questions, making tweaks that benefit our workflow...We are so pleased to be partnering with him!!
- Susan Devaney, Founder, Owner, The Mavins Group
Our team recently took on a large-scale relocation project that involved moving more than 150 Retirement Home Residents to new locations across the Greater Toronto Area. This was no small feat! We needed a way for consultants to have information at their finger tips and to track the research that they conducted for each Resident/Family. Having a central repository for all details related to over 150 moves was a key component to our success. Brian Jacobs was attentive to our needs and very prompt with all communication SMMware was a lifesaver for this project!
- Sylvia Watts, CPCA
Vice President & Transitions Project Manager
Transitions by Greenhouse
My favorite feature is Invoice Manager. Wow! I can complete the invoicing task in under one hour; I typically will invoice 20 clients at a time. Within Invoice Manager, there is an option to provide a description of daily tasks. Clients appreciate knowing, not only the number of hours being billed for a particular day, but they appreciate knowing what services were rendered.
- Donna Eichelberger, Graceful Transitions