FAQ

All SMMware sites start with a prefix of your choosing. Example: If your company is named ‘acme’, your SMMware site could have a prefix of ‘acme’, resulting in a URL of https://acme.smmware.com. If you are our main contact, you would have picked your prefix during signup, and it would also

If you need to change the credit card associated with your account, go to where https://smmwaredev.smmware.com/card-capture-form/ where you can enter the new information. IMPORTANT! Make sure that you use the same email address which your payment receipts are sent to, otherwise you will unintentionally start a new account. You should

Great! Please visit our Pricing/Sign Up page. There you can enter your contact and credit card info, as well as pick the URL for your SMMware site.

Training is offered via our training partners. To learn about them and the packages they offer, you can start at our Training Page.

Our Training Partners are great with helping subscribers get the full benefit of their SMMware site, please visit our Training Page to learn more about them.

You can start with our online Manuals Page. You can also visit our YouTube channel to view our approximately 30 topic specific videos.

Please email us at support@smmware.com, and we will increase the number of allowable users for your SMMware site as well as adjust the level of the subscription fees. Note, the next months charge will be slightly higher as the difference is pro-rated.

Your monthly receipt has a link for managing your account. To log in, the webpage will ask to send you a confirmation email containing a security code. Once logged in, you’ll be able to cancel your subscription. Alternatively, you can email us at support@smmware.com and request cancellation.

We take all major credit cards. See the Subscribe page

After you subscribe (using the Subscribe page), you will receive an email with your admin login in approximately 15 minutes.

SMMware has been in continuous use since 2011. In 2016, a significant effort was begun to add more features and make a variety of improvements in anticipation of offering it as a commercial product.

You can upload your own header image for the website, and a second image that is used for your invoices and sales quotes. If you are not familiar with image editing tools, your subscription does come with one free theme, created by us. If you have an existing company logo,

SMMware is software hosted on our server as opposed to installed on each associates own personal computer. Your associates can log in from any location as long as they have an internet connection. Also, all your data is gathered in one place, as opposed being housed on individual machines and

For the best explanation, please see the FAQ page at NASMM (The National Association of Senior Move Managers).

To learn more about Professional Organizing, please see the website for NAPO (the National Association of Productivity and Organizing Professionals)