SMMware is software for running Service Businesses, particularly if you have part time employees.
SMMware is a hosted solution, so your associates can log in from anywhere.
Summaries are provided below, with links to more details for selected features.
Summary of Features
- Maintains a history of client addresses
- Flexible Scheduling of Associates
- Customer Relationship Management
- Sales Estimates, support for the entire sales cycle
- Keep a centralized and categorized list of useful Organizations/Vendors for specific tasks or that can be recommended to clients
- Referral Tracking
- If your clients are often moving to the same locations, SMMware lets you easily pull those addresses into client profiles.
- If some clients have health issues and may not be the main point of contact, the system allows for the entry of a client representative (with contact details) as well as designating the relationship to the client
- Track Inventory of Materials. Can be configured to automatically treat Associates as inventory locations.
- Manage Consignment Sales
Summary of Basic Features
- Manage Clients
- Sales Estimates, support for the entire sales cycle
- Manage Jobs
- Manage Associates
- Manage Invoicing, with approvals by Team Lead
- Context sensitive help
- System of permissions to separate basic users from team leaders from administrators.
Examples of Reports Available
- Payroll Detail Report
- Company Credit Card usage Report
- Invoice Summary Report
- Reimbursement to Associates for Expenses and Mileage