FAQs

Q?

How do I pay for SMMware

A.

We take all major credit cards. See the Subscribe page

Q?

How long does it take to set up an account?

A.

After you subscribe (using the Subscribe page), we will call you to gather some needed information for configuration of the system. Typically you will have access to your new system on the same day as our phone call.

Q?

How old is SMMware

A.

SMMware has been in continuous use since 2011.

In 2016, a significant effort was begun to add more features and make a variety of improvements in anticipation of offering it as a commercial product.

Q?

What kind of customization is offered for the look and feel?

A.

If you have an existing company logo, we will create a header image based on it. We will also match the overall color scheme to your company colors.

Q?

Why is SMMware the best choice for my company compared to competitors?

A.

SMMware was created in collaboration with a well established Senior Move Management company (nationally accredited, with over 9 years of experience), and is geared towards the needs of this industry. As time passes and the needs of the industry change, this software will adapt with it. Other companies which are larger but more general purpose will not be as responsive to these changing conditions.

Q?

What is meant by “Cloud Based”?

A.

SMMware is software hosted on our server as opposed to installed on each associates own personal computer. Your associates can log in from any location as long as they have an internet connection. Also, all your data is gathered in one place, as opposed being housed on individual machines and then synchronized.

Q?

What is meant by Senior Move Management®?

A.

For the best explanation, please see the FAQ page at NASMM (The National Association of Senior Move Managers).